Shipping Policy

Shipping Policy

Last updated: August 13, 2026

Below you will find the estimated delivery times for all orders placed with Sylvie & Odette Montreal.

Order processing time

Once you place an order, we need 1 to 3 business days to process and prepare it. Orders placed Monday through Friday are usually processed within 1 business day. Orders placed on Friday evening or over the weekend may take slightly longer to process. Once processing is complete, your order will be shipped.

Estimated delivery time

After shipping, the estimated delivery time is:

5 to 10 business days

Please note that delivery times may vary depending on your location and on external factors such as carrier delays or customs procedures.

Placing an order

Ordering from Sylvie & Odette Montreal is simple:

Go to the page of the product you would like to buy
Click "Add to cart"
Review your selection and make sure you have chosen the correct variant
Click "Proceed to checkout"
Enter your shipping details and continue to the delivery section
Confirm your address and continue to payment

All transactions are securely processed using SSL encryption, providing a safe shopping environment. We accept secure payment methods, including all major credit and debit cards available at checkout. Once your payment is confirmed, you will receive an order confirmation by email.

Shipping costs

We offer free shipping on all orders. There is no minimum order value. Every product ships completely free of charge.

Shipping your order

Once processed, your order is prepared for shipment and handed over to our logistics partners. We work with global suppliers and shipping partners to deliver products efficiently and at competitive rates. Our goal is to make sure your order arrives safely and in good condition. Please note that during periods of high demand, shipping times may be slightly longer.

Questions about your order

If you have any questions about your order, your shipping status or delivery times, please get in touch. Our support team will be happy to help you.

Sylvie & Odette Montreal
Email: support@sylvieodette.com